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Category	GMC
Type	Sheet
Last Modified	30 October 2025
Location	Client Onboarding (GMC) > Google Merchant Center Form Responses

_GMC Shipping & Returns Info Form (Responses)

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Spreadsheet Overview

Sheets (1):

Form responses 1

Columns in "Form responses 1":

Timestamp	Business Name	Website URL	What countries do you deliver to? (select all the apply, note down all international countries if applicable)	What is your order cutoff time (including timezone)? (ex. 3:00pm AEST Melbourne)	What is your handling time and between what days are orders fulfilled? (ex. 0-3 days, fulfilled Mon-Fri)	What is your transit time and between what days are orders shipped? (ex. 2-10 days, shipped Mon-Sun)	How much do customers pay for shipping? (select one and provide details where applicable)	How much do orders need to be for free shipping?	How much does shipping cost without free shipping?	For order price below $_______, we charge $ _______	For order price above $_______, we charge $ _______	What is the cost of the flat rate shipping?	Please provide your Carrier Service and Origin Postal Code (ex. Australia Post, 3066).	Please provide Percent adjustment (%) or Flat adjustment ($) if applicable.	Do you have a more detailed list of different shipping rates?	Please provide us with a link to your website’s Returns policy URL: (ex: https://samplesite.com.au/refunds-and-returns/) Write n/a if unsure.	What countries can return products to you? (select all that apply)	How can customers return your product?	How will customers get the return label for defective products?	How will customers get the return label for customer remorse?	How many days do customers have to return a product?	What is your extended return window for returns during certain times of the year, like holidays? Please specify the date range during which the extension will be effective for orders placed, along with the duration of the return window in terms of days. (ex. 24 Dec - 1 Jan, 14 days to return)	What product conditions do you allow for returns?	How much will customers pay for return shipping for defective products? If "Fixed cost" or "Actual cost of return shipping", please note down in Other with the value amount. (ex. Fixed cost: A$15.00)	How much will customers pay for return shipping for customer remorse? If "Fixed cost" or "Actual cost of return shipping", please note down in Other with the value amount. (ex. Fixed cost: A$15.00)

23 data rows

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Categories: GMC Client Onboarding (GMC)